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Piloting a Circularity Solution in E-commerce

Piloting a Circularity Solution in E-commerce

This project was led by Fashion for Good, together with Zalando and circular.fashion, a Fashion for Good alumni innovator. The objective was to test the circularity.ID, a traceability solution designed by circular.fashion to increase resale and recycling opportunities for clothing at scale.

Problem Statement

E-commerce platforms face significant challenges in implementing circularity within their operations. Current systems for managing returns and unsold inventory often lead to inefficiencies and waste, limiting the ability to recirculate products effectively. As consumer demand for sustainable practices grows, and regulatory pressures increase, e-commerce players must adopt scalable solutions that promote circularity by extending product life cycles and reducing environmental impact.

Executive Summary

This project kicked off in 2020 and aligned with Zalando’s do.MORE sustainability strategy, integrating circularity principles into its supply chain and private label, Zign. Consumers were able to access product details, care instructions, and end-of-use options via a QR code on garments powered by the circular.fashion circularity.ID. This is an open data standard that seeks to improve product transparency, and support e-commerce and recycling. Via the circularity.ID, unwearable items can be directed to recyclers through circular.fashion’s network. By testing the scalability of circularity.ID, this project demonstrated the potential for technology to empower textile recycling infrastructure, helping to advance a circular fashion system. 

Goals of the Project

  • Develop scalable solutions for managing returned and unsold inventory in e-commerce.

  • Test innovative circularity practices to optimise recirculation processes.

  • Provide recommendations for industry-wide implementation of sustainable logistics practices.

Project Results

The pilot project demonstrated promising progress in advancing circular fashion through scannable ID technology and circular design principles.

  • Product Development: Five apparel products were designed and produced with circularity principles in mind, featuring scannable ID tags.

  • Consumer Engagement: The tags allowed customers to access product details, learn about materials, and understand end-of-use options. Initial feedback highlighted positive consumer interest in extended lifecycle solutions.

  • Resale and Reuse: Returned items were collected, sorted, and successfully resold during an offline event, showcasing the practicality of circularity-driven resale initiatives.

  • Customer Participation: Consumers engaged with the initiative by returning still-good items for resale, extending garment lifecycles and reducing waste.

  • Insights on Circularity: The pilot provided valuable data on how scannable tags and circular design impact resale rates, informing strategies to scale circular practices.

Innovation Partner

Innovator

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